At De Ambassador, we understand that plans can change. This Cancellation Policy outlines how you can modify or cancel your order.

1. Order Cancellation

1.1 Cancellation Window:

You may cancel your order within 24 hours of placing it for a full refund.

After 24 hours, cancellation requests may not be accepted if the order has already been processed or shipped.

1.2 To request a cancellation, please contact our customer support team at [infodeambassador@gmail.com] as soon as possible. Include your order number and reason for cancellation.

2. Processed or Shipped Orders

2.1 Once an order has been processed or shipped, it cannot be canceled. However, you may return the item in accordance with our [Return Policy].

2.2 Shipping costs for returns due to cancellations after shipment are the responsibility of the customer unless the error is on our part.

3. Refunds for Canceled Orders

3.1 Approved cancellations within the 24-hour window will receive a full refund to the original payment method.

3.2 Refunds for cancellations after the 24-hour window, if approved, will be processed minus any applicable fees (e.g., restocking or shipping fees).

3.3 Refunds will be processed within 7-10 business days of cancellation approval.

4. Modifications to Orders

4.1 To make changes to your order (e.g., update shipping address, change product size), please contact us at [infodeambassador@gmail] within 24 hours of placing your order.

4.2 We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.

5. Exceptional Circumstances

5.1 If an order cannot be fulfilled due to stock issues or other unforeseen circumstances, we will notify you promptly and provide a full refund or alternative solutions.

5.2 De Ambassador reserves the right to cancel orders that violate our Terms and Conditions or appear fraudulent.

6. Contact Us

For cancellations, modifications, or inquiries, please contact our customer support team at[infodeambassador@gmail.com]. We’re here to assist you.

Thank you for choosing De Ambassador. We appreciate your understanding and cooperation!